Date of Award

2026-05-01

Degree Name

Doctor of Philosophy

Department

Business Administration

Advisor(s)

Prajya R. Vidyarthi

Abstract

Idiosyncratic deals (i-deals), which are customized work arrangements negotiated between employees and their organizations, have been increasingly recognized as a strategic mechanism for addressing the heterogeneous needs of today's diverse workforce. However, existing research has largely overlooked the role of employees' family backgrounds as a moderating context that shapes their effectiveness. Drawing on work-life border theory (Clark, 2000) and conservation of resources theory (Hobfoll, 1989), the study tests whether work-family conflict and work-family enrichment mediate the downstream effects of i-deals on turnover intentions and job performance through the moderation of four family-related characteristics (parent status, number of children, family support, and gender). Using a sample of 253 employees and 13 supervisors in higher education institutions, regression-based path analysis was conducted. Results indicate that i-deals significantly reduce work-family conflict and increase work-family enrichment, with enrichment emerging as a full mediator and conflict as a partial mediator of the i-deals-turnover intentions relationship. However, family variables did not effectively moderate the relationships as expected. A post-hoc analysis provides theoretical extension by refining the model and testing under different conditions, where family support and gender emerged as important boundary conditions, while parent status and number of children did not. These findings extend i-deals theory by establishing that it is the quality of employees' family-domain resource environment that governs whether individualized work arrangements translate into organizational retention benefits and offer actionable guidance for organizations seeking to design and implement i-deals that maximize work-family enrichment across diverse employee populations.

Language

en

Provenance

Received from ProQuest

File Size

107 p.

File Format

application/pdf

Rights Holder

Tanushree Chatterjee

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