An integrative framework for an enterprise-wide information and knowledge management system

Eva Ambrus, University of Texas at El Paso

Abstract

The purpose of this study is to outline an integrative framework for an enterprise-wide information and knowledge management system (KMS) that is aligned with the ultimate business strategy to create and manage organizational knowledge within a human-technological environment. In this comprehensive KMS framework all enterprise systems and their supporting technologies are interrelated as a potential or designated KMS source or resource. The correlation between the potential and the designated knowledge-enabled system functionalities can be captured by the paradigm shift of information technologies towards knowledge technologies through deploying both traditional and advanced systems in the support of KM features in a broader sense and on a broader basis than the tools designed to deliver knowledge functionality per se. Such a knowledge-centered enterprise system architecture requires the revision of the existing knowledge taxonomies and the development of a new conceptual and functional framework that facilitates an integrative systematic technological backbone of a KMS. The proposed framework is completed with an up-to-date functionality-technology mapping, offered as a guide to theoreticians and practitioners to continue research in any direction from the main areas of knowledge management and knowledge management systems.

Subject Area

Information systems

Recommended Citation

Ambrus, Eva, "An integrative framework for an enterprise-wide information and knowledge management system" (2004). ETD Collection for University of Texas, El Paso. AAIEP10793.
https://scholarworks.utep.edu/dissertations/AAIEP10793

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