Date of Award

2025

Degree Type

Dissertation

Degree Name

Doctor of Nursing (ND)

Department

Nursing

Chair

Alex Valenzuela, DNP, APRN, PNP-C

Abstract

This quality improvement project, conducted at an outpatient primary care clinic evaluated a novel telehealth intervention designed to enhance healthcare delivery for adults with chronic conditions. Guided by the PICOT question- “In adults with chronic conditions, how does the use of telehealth consultations compare to standard walk-in clinic visits affect patient satisfaction and adherence to treatment over a 6-week period?”-the project integrated advanced and productivity, expanded reach of serviced, enhanced care coordination, and optimized data cost savings, and boot staff flexibility and satisfaction. Preliminary data suggest that the telehealth model significantly improves patient satisfaction and treatment adherence compared to traditional in-person visits, demonstrating its potential as a scalable solution for modern healthcare challenges.

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